Course Refund Policy

CineMaster Academy

Effective Date: January 2025

1. Scope

This Refund Policy applies only to online courses purchased directly from the CineMaster Academy website.

It does not apply to:

Pro Packs (digital downloads)

Presets, templates, audio, sound effects, or other digital assets

Any products purchased from the Pro Packs page

Digital downloads are governed by a separate Pro Packs Refund Policy.

2. 7-Day Money-Back Guarantee

CineMaster Academy offers a 7-day, no-questions-asked refund on eligible course purchases.

Refund requests must be submitted within 7 calendar days of the original purchase date

The refund applies regardless of course progress or content viewed

After the 7-day period, all course sales are final

3. How to Request a Refund

To request a refund within the eligible period, contact us at:

📩 [email protected]

Please include:

Your full name

Email address used at checkout

Order number or proof of purchase

No explanation is required.

4. Refund Processing

Approved refunds are issued to the original payment method

Processing times may vary depending on your payment provider

Access to the course will be revoked once the refund is processed

5.Unauthorized Use After Refund

Any continued use, distribution, or exploitation of course content or included digital assets after a refund has been issued

constitutes unauthorized use and may be enforced under CineMaster Academy’s Zero Tolerance for Illegal Redistribution policy.

6. Abuse & Limitations

We reserve the right to deny refunds in cases of:

Repeated refund requests indicating abuse of the policy

Fraudulent activity or chargebacks initiated instead of contacting support

This policy is intended to allow customers to evaluate our courses fairly, not as a free-access system.

7. Governing Law

This policy shall be governed by the laws of the State of Nevada, United States, without regard to conflict-of-law principles.

8. Contact

For questions regarding this Course Refund Policy, contact:
📩 [email protected]