
Pro Packs Refund Policy
CineMaster Academy
1. Scope
This policy applies only to Pro Packs purchased through the Pro Packs page on the CineMaster Academy website.
It does not apply to online courses or any other products.
2. Nature of Pro Packs
Pro Packs are digital products delivered electronically with immediate access upon purchase, including but not limited to presets, templates, overlays, asset packs, audio files, sound effects (SFX), sound design elements, music scores, Foley sounds, and ambient soundscapes.
3. No Refunds
Due to the digital nature of Pro Packs and instant delivery:
All Pro Packs sales are final
No refunds, returns, or exchanges are offered
Once access or download is provided, the product is deemed delivered and used
4. Customer Acknowledgment
By completing a Pro Pack purchase, you expressly acknowledge and agree that:
You are purchasing a digital product with immediate delivery
Digital products are non-refundable
You waive any right to a refund, return, or exchange for this purchase
This acknowledgment is required at checkout and forms part of the purchase agreement.
5. Chargebacks & Disputes
Unauthorized chargebacks or payment disputes for Pro Packs that comply with this policy may result in:
Immediate revocation of access
Account suspension
Submission of this policy, checkout acknowledgment, and delivery records as evidence to the payment processor
6. Limited Discretion
CineMaster Academy may, at its sole discretion, review rare cases such as duplicate purchases, verified fraud, or system-caused access failures.
Such review does not create any obligation to issue a refund.
7. Governing Law & Jurisdiction
This policy shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to conflict-of-law principles.
Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Nevada, USA.
8. Contact
For technical access issues only (not refund requests):
📩 [email protected]

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