Pro Packs Refund Policy

CineMaster Academy

1. Scope

This policy applies only to Pro Packs purchased through the Pro Packs page on the CineMaster Academy website.
It does not apply to online courses or any other products.

2. Nature of Pro Packs

Pro Packs are digital products delivered electronically with immediate access upon purchase, including but not limited to presets, templates, overlays, asset packs, audio files, sound effects (SFX), sound design elements, music scores, Foley sounds, and ambient soundscapes.

3. No Refunds

Due to the digital nature of Pro Packs and instant delivery:

All Pro Packs sales are final

No refunds, returns, or exchanges are offered

Once access or download is provided, the product is deemed delivered and used

4. Customer Acknowledgment

By completing a Pro Pack purchase, you expressly acknowledge and agree that:

You are purchasing a digital product with immediate delivery

Digital products are non-refundable

You waive any right to a refund, return, or exchange for this purchase

This acknowledgment is required at checkout and forms part of the purchase agreement.

5. Chargebacks & Disputes

Unauthorized chargebacks or payment disputes for Pro Packs that comply with this policy may result in:

Immediate revocation of access

Account suspension

Submission of this policy, checkout acknowledgment, and delivery records as evidence to the payment processor

6. Limited Discretion

CineMaster Academy may, at its sole discretion, review rare cases such as duplicate purchases, verified fraud, or system-caused access failures.
Such review does not create any obligation to issue a refund.

7. Governing Law & Jurisdiction

This policy shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to conflict-of-law principles.
Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts located in Nevada, USA.

8. Contact

For technical access issues only (not refund requests):
📩 [email protected]